The Business Central Uniform Management Extension from Smart Red

The Smart Red Business Central extension enhances your Microsoft Dynamics 365 Business Central environment by adding specialised uniform management capabilities to your existing ERP system. While Business Central excels at core business operations, the Smart Red extension transforms your business to allow a comprehensive uniform management full-service, enabling suppliers to efficiently manage their unique industry requirements while maintaining the familiarity of their Business Central environment.

At its core, this integration eliminates the need for manual data entry across multiple systems which is an error-prone process, and a productivity bottleneck. The Smart Red extension intelligently communicates with Business Central, extracting essential data and updating relevant information for order management in real-time. This behind-the-scenes automation handles the complexities of uniform management, freeing your team to focus on what truly matters – delivering exceptional service to your customers.

This integration guide explores the essential Business Central elements that seamlessly integrate with your Smart Red uniform management system. Whether you're utilising all of Business Central's features or just getting started, our adaptable approach ensures the integration aligns perfectly with your existing workflows. By leveraging Business Central's robust API infrastructure and flexible architecture, we create a seamless bridge between your ERP system and uniform management processes, tailored specifically to your business requirements.

What information do we push/pull through from BC? Let’s have a look at some of the elements our clients use.

1. Product Information Management

The foundation of successful integration lies in accurate product data synchronisation. Key fields include:

• Item numbers and descriptions

• Variant codes for different sizes and colours

• Units of measure

• Comprehensive pricing information

• Real-time inventory levels

• Image links and categorisation

• Tax group assignments

• Inventory levels and availability

This integration ensures that your uniform management system always displays accurate product information. When you update a product description or price in Business Central, it automatically reflects on your Smart Red platform. This prevents pricing errors, out-of-date descriptions, and manual double-entry work. It's particularly crucial for businesses with large product catalogues or frequent price changes.

2. Customer Data Synchronisation

Seamless customer experience relies on proper customer data integration:

• Unique customer identifiers

• Complete contact information

• Billing and shipping addresses

• Payment terms and preferences

• Price group assignments

• Customer specific pricing

The customer data sync helps create a unified view of your customers across all channels. This allows for better service (since your team can see all customer interactions), accurate contract executions as well as definitive financial reporting.

3. Order Processing Integration

Smart Red creates real-time synchronisation of orders, including:

• Order numbers and dates

• Detailed order line items

• Shipping information and costs

• Payment status and methods

• Order status updates

• Tax calculations

When orders come in through your Smart Red platform, they need to be processed in your ERP for fulfilment, accounting, and inventory management. This integration automates the order flow - when a customer places an order online, it automatically creates a sales order in Business Central, triggers inventory updates, and initiates the fulfilment process.

4. Inventory Management

Real-time inventory control is achieved through:

• Live stock level updates

• Reserved inventory tracking

• Automated replenishment alerts

• Warehouse location management

This is perhaps one of the most critical aspects of the integration. When items are sold on your portal, inventory levels update in real-time across all systems to prevent overselling. Similarly, when you receive new stock in Business Central, your Smart Red platform reflects the updated availability instantly. This helps maintain accurate stock levels and reduces manual inventory adjustments.

5. Other Key Elements

• Multiple shipping method options

• Integrated tracking information

• Streamlined return authorisation process

• Key reporting metrics

Data from both systems provides comprehensive business insights. This helps you understand overall business performance, customer buying patterns, and operational efficiency across all sales channels.

6. Custom Field Integration

You are likely to have implemented custom fields in your BC ERP over the years to accommodate your business processes. The Smart Red extension is entirely flexible to accommodate the relevant fields, and populate these when sending order information.

Contact Us Today

A well-executed integration between Business Central and your uniform management system creates a powerful, unified business platform. The Smart Red BC extension carefully considers all integration points and implements proper controls, allowing suppliers to achieve significant operational efficiencies and provide superior customer service. So whether you’re an experienced Business Central user, or going to implement a new system across your business, let Smart Red be the experienced Uniform Management partner to guide you through the process. Contact the Sales Team today to arrange a free demo and consultation.