Integrating Single Sign-On with Smart Red Uniform Management System

At Smart Red, we've noticed a clear trend in the requests we receive from both uniform buyers and suppliers: the desire to integrate our system with Single Sign-On (SSO) capabilities. This consistent demand highlights the growing importance of streamlined access in the digital workplace. Before we delve into why this integration is so frequently requested and how we implement it, let's take a step back and explore what Single Sign-On actually is and why it's becoming increasingly crucial in uniform management systems.

What is Single Sign-On (SSO)?

Single Sign-On is an authentication method that allows users to access multiple applications or services with just one set of login credentials. Instead of remembering and entering different usernames and passwords for various platforms, users can authenticate once and gain access to all connected systems without the need for repeated logins.

How SSO Works

1. A user attempts to access a service or application.

2. The service redirects the user to the SSO system.

3. If the user is not already authenticated, they log in to the SSO system.

4. Upon successful authentication, the SSO system generates a token.

5. This token is passed back to the service, granting the user access.

6. For subsequent access to other connected services, the existing token is used, eliminating the need for additional logins.

A prime example of Single Sign-On in action is Google's ecosystem of services. When you log into your Google account, you gain access to a wide range of Google services without having to log in separately for each one. This includes:

• Gmail
• Google Drive
• Google Calendar
• YouTube
• Google Photos
• Google Maps
• Google Play Store (on Android devices)

Once you're signed in to one of these services, you can seamlessly switch between them without being prompted to log in again. This is Single Sign-On in action.

Another aspect of Google's SSO that many people might recognise is the "Sign in with Google" option on third-party websites and apps. This allows users to use their Google credentials to create accounts or log into services that aren't part of Google, further extending the reach of their SSO system.

Why is SSO Beneficial With a Uniform Management System?

1. Enhanced User Experience

In a uniform management system, employees may need to access multiple applications throughout their workday. SSO eliminates the frustration of repeatedly entering credentials, leading to a smoother, more efficient user experience.

2. Improved Security

While it might seem counterintuitive, SSO can actually enhance security. With only one set of credentials to manage, users are less likely to resort to insecure practices like using weak passwords or writing them down. Additionally, SSO systems often incorporate advanced security features like multi-factor authentication. An organisation remains in control of their password policy. In addition, they will only allow access to systems that have been fully tested and comply with internal security/IT policies. 

3. Centralised Control and Monitoring

SSO provides a centralised point of control for user access. This makes it easier to monitor employees – quickly adding new employees, centrally managing any movers, and swiftly revoking access across all connected systems when an employee leaves the organisation. This reduces the manual process of managing employees, making the whole system more efficient. 

Implementing SSO With Smart Red

For a uniform management system like Smart Red, implementing SSO usually involves four steps:

1. Choosing an SSO protocol (e.g., SAML, OAuth, OpenID Connect).

2. Integrating the chosen SSO solution with existing systems.

3. Configuring user directories and access policies.

4. Testing the system thoroughly to ensure seamless operation.

We do these in conjunction with our client’s IT departments, and it can be implemented in a matter of days once testing is complete. For uniform suppliers, different connections are required for each client. In this way, it’s possible to offer clients a dedicated URL to further enhance the security and customised features available.  

SSO – An Option for All Clients

For systems like Smart Red, implementing SSO is a strategic move towards a more unified, secure, and user-friendly digital environment. It is an option for all uniform buyers, and uniform suppliers looking to enhance their offering to customers. Speak to our sales team today to learn how Smart Red can save you time and increase user satisfaction.