Privacy Policy

The following outlines the information gathering and sharing policies for the services offered by Big Red Digital Limited (the "Services"). Smart Red is a Big Red Digital Ltd Platform. Big Red Digital Limited reserves the right to amend this Privacy Statement at any time with or without notice.

Only the current Privacy Statement is deemed effective, so please review this Privacy Statement periodically. Big Red Digital Limited has created this Privacy Statement in order to demonstrate our commitment to safeguarding the privacy of our Subscribing Organisations (the registering groups and Organisations who use our Service), Users (the authorised Platform Users of a Subscribing Organisation who uses our Service and the User records stored on the Platform itself but not designated as Platform Users) and our own Platform visitors.

1. During the registration process, Big Red Digital Limited collects some personally identifiable information (User names, email addresses, and mailing addresses) from the Subscribing Organisations and their Users.

Big Red Digital Limited may also collect personally identifiable information at other times for example: when Subscribing Organisations or Users register for or use any Services for which a fee is charged; when a User reports a problem or question about our Platform or Services or responds to one of our surveys.

Big Red Digital Limited uses such information only for its own internal purposes: for providing our Services; administering our Platform and Subscribing Organisation’s hosted Platforms (the "Platforms"); providing technical support, contacting or sending information to the Subscribing Organisation and Users, and verifying their identities.

We will not sell, rent or release any Subscribing Organisation's or User's personally identifiable information to any other party except with its explicit permission or under exceptional circumstances. In addition, we will not access or release the Platform Information (This is the information that a Subscribing Organisation or User uploads or stores in their Platform) except at the request of the Subscribing Organisation or under certain rare special circumstances. Big Red Digital Limited may disclose or access personally identifiable information or Platform Information in special cases if:

(a) it is required to do so by law or to comply with legal process served on Big Red Digital Limited, this Platform or a Subscribing Organisation’s Platform, or

(b) Big Red Digital Limited has a good faith reason to believe that disclosing or accessing such information is necessary or appropriate in order to:

(i) identify, contact or bring legal action against someone who may be violating or threatening to violate Big Red Digital Limited's, its Third Party Providers' or this Platform's Terms of Service, Privacy Statement or policies or causing or threatening to cause injury to or interference with the Services or Big Red Digital Limited's, its Third Party Providers' or its Subscribing Organisations, Users' or any third party's rights or property,

(ii) protect and defend the Services, or Big Red Digital Limited's, its Subscribing Organisations, Users', Third Party Providers' or this Platform's rights or property,

(iii) act under exigent circumstances to protect the safety of the Services, or of Big Red Digital Limited's Subscribing Organisations, Users, Third Party Providers, this Platform or the public, or

(iv) identify, confirm or assess a violation or threatened violation of Big Red Digital Limited's, its Third Party Providers' or this Platform's Terms of Service, Privacy Statement or policies, or injury to or interference or threatened injury to or interference with the Services or Big Red Digital Limited's or its Subscribing Organisations, Users' or any third party's rights or property. In the event of any planned disclosure by Big Red Digital Limited to a third party of Platform Information from a Platform as described in clause

(b) which results from a circumstance that Big Red Digital Limited believes in good faith is not caused by such Subscribing or its Users, any such disclosure shall occur only after prior notice to the Subscribing Organisation and upon terms and conditions that will safeguard the Subscribing Organisation's confidential information to the extent reasonably feasible. 

2. In order to improve our Service, provide content and develop applications and services that are useful to our Subscribing Organisations and Users, Big Red Digital Limited automatically gathers information on an aggregate basis about the applications, services and pages of a Platform that Users visit and use. A Subscribing Organisation's or its User's personally identifiable information cannot be linked to any of this information. Big Red Digital Limited also uses demographic information (e.g. ZIP or postal code, industry type, and Organisation size) about Subscribing Organisations and Users for these purposes. 

3. Big Red Digital Limited may, from time to time, partner with Third Party Providers to provide special services, products, discounts or other information that will benefit our Subscribing Organisations and their Users. The free features of our Services are funded by our Third Party Providers. Third Party Providers may include affiliate, sponsors, partners, advertisers, and content and service providers.

If a Subscribing Organisation or User is asked for personally identifiable or other information, that Subscribing Organisation or User is providing this information only to Big Red Digital Limited, unless the Subscribing Organisation or User is registering for, purchasing or using services or products provided by a Third Party Provider, or using a service offered by a Third Party Provider as part of the Big Red Digital Limited Services. Personally identifiable and other information may also be collected by Third Party Providers when Subscribing Organisations or Users view or access pages, or view or respond to an advertisement or promotion offered by one of the Third Party Providers on this Platform, the Subscribing Organisation’s Platforms or Third Party Provider Platforms. Collection and use by a Third Party Provider of any information that is transmitted to a Third Party Provider will be subject to such Provider's privacy policy, and Big Red Digital Limited has no responsibility or liability for such independent policies or the Providers' use of such information. We therefore advise that all Users review a Third Party Provider's privacy statement prior to registering for or using their service. 

4. In order to offer our Services and to better respond to any problems Subscribing Organisations and Users may experience with the Services or Platform, Big Red Digital Limited may use cookies. A cookie is a small amount of data that is sent to a User's browser from a web server and stored on the computer's hard drive for record-keeping purposes.

These cookies are an integral part of providing the Services. A User can control the storage of cookies and clear cookies already stored within the settings of their chosen browser. If a User's browser does not accept cookies, the User may not be able to use some of the Services. Third Party Providers may also use their own cookies. Our Privacy Statement does not apply to their cookies, which are subject to the terms of their own privacy policies.

5. Big Red Digital Limited exercises great care to secure your personally identifiable information and Platform Information, and has implemented security measures in accordance with industry-standard practice. Big Red Digital Limited uses our Security Manager Software to protect your Platform, and we are continuously engaged in examining and updating security as we update our Service.

Internally, we restrict access to all personally identifiable information and Platform Information to employees who need access to the information only in order to do their jobs. These employees are limited in number, are all senior staff members and are committed to our privacy and security policies. Any employee who violates our privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.

No data transmission over the Internet can be guaranteed to be totally secure and there is a slight risk that data could be intercepted or interrupted during Internet transmission. Although we strive to provide secure transmission for Subscribing Organisation’s and Users’ personally identifiable information and all Platform Information from the User's computer to Big Red Digital Limited's servers and for secure storage of all Platform Information, Big Red Digital Limited cannot warrant the security of any information Subscribing Organisations or Users transmit to us or from our online services or store on the Platforms, and Subscribing Organisations and Users do so at their own risk. 

6. Except for a few specific instances, Subscribing Organisations and Users may always elect:

a. not to transmit any personally identifiable information to, or use or receive any Service for which a fee is charged, special service, product, discount, or promotional communications from, Big Red Digital Limited or our Third Party Providers

b. to decline or not use advertisements or services that require them to transmit certain information to our Third Party Providers

c. to remove their personally identifiable information from the Platform, or

d. to discontinue the Platform use and having all information deleted

If information is being collected by any entity other than a Third Party Provider or if it will be disclosed by Big Red Digital Limited in any manner not described in this Privacy Statement, Subscribing Organisations and Users will be given prior notice, and can always elect not to use that particular service or provide the Information.

If a Subscribing Organisation discontinues its Platform use, all the personally identifiable information of the Subscribing Organisation and its Users will be removed from our databases, and the Platform and all of its Platform Information will be removed and/or deleted from our servers.

The instances where a User or Subscribing Organisation must provide personally identifiable information are:

(i) During the Platform and User registration processes;

(ii) when personally identifiable information must be provided in order for Big Red Digital Limited to provide the Services;

(iii) when Big Red Digital Limited must communicate directly with the Subscribing Organisation and its Users, and

(iv) in the cases of the User preference profile and anonymous profile information that is automatically collected.