Smart Red Uniform Management System | Comprehensive User Support
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Comprehensive User Support

Protecting Your Investment

It's vital with a system that will become central to your sales/ordering process that you have peace of mind that it is fully supported. Our annual support contracts allow us to proactively manage our clients, always giving them the best level of support and allowing them to concentrate on their business.

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An annual support agreement gives you:

  • Peace of mind knowing that your investment is fully protected both now and, in the future, maintained in line with latest technical thinking and good practice.
  • Assurance that service is our primary focus. Your platform will become a critical business application in your business process, and as such you must be confident that your customers/users will not be let down in the event of any issues. That is why we have technical staff monitoring the platform 24/7 and a dedicated helpdesk facility available during business hours, with known response times on issues.
  • Knowledge gained by us from working with a wide range of clients across the world is fed into the support and services that we provide. This means you can introduce new ideas and real business improvements enjoyed by other businesses and gain your own measurable advantage.

It is our firm commitment to clients, together with the peace of mind that a support contract brings, that allows us to truly add value to you.

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